Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Site Control Panel you’ll find a comprehensive Help section featuring heaps of articles and commonly asked questions. They are answered by our support team of accomplished techs. Simply fill in your question and our smart system will show you the best answer.

  • Top quality support service

  • How–To Videos

  • For those who would rather discover how to take care of a common issue by watching a video lesson, we’ve added a compilation of video tutorials to our Site Control Panel. All the tutorial videos are concise and easy to comprehend. They offer you visual presentations of different website administration tasks.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 help desk support service and include a 60–minute ticket response time guarantee. Our well–trained tech support engineers will be online for you 24x7 and will remedy any issue that you may possibly come across within maximum one hour after the trouble ticket submission. In the majority of cases, an answer will be given to you in less than twenty minutes.