Risk–Free Linux Shared Hosting
With ekkhost, you will take advantage of a really risk–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are available.
A 99.9% Server Uptime
Our shared hosting platform is based on a stable, top–of–the–line hardware architecture and a significantly modified Linux distribution. That is why, no matter what your website is, or how many visitors you have, or even in case there is a denial–of–service assault, our servers will remain up and your websites will remain visible online.
All our Linux shared hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on top–hole hardware parts furnished by Juniper. Also, on each single router, we’ve placed a firewall with an intricate set of rules so as to filter all fishy requests.
As a result, in each of our data centers – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not delighted by our hosting services, or if you find them inadequate, or if you decide that you need to have a Linux VPS hosting instead of a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
We’ve carefully selected each individual member of our 24x7 support team to ensure that we can offer the very best technical support that you can get. Each of our technicians has lots of years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. And they’re available to you 24/7 – you can touch base with them at any moment and they will reply to you as fast as possible.
Their average support ticket response time is less than twenty minutes, while with many other hosting distributors you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. No matter what happens, your queries will be answered in less than 60 minutes.
